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WebMay 1, 20255 min

5 Common Website Mistakes That Are Killing Your Conversions

You're getting traffic but no enquiries? These are the most common website problems we see and how to fix them.

TB
Touchbright Team
Touchbright Consults
5 Common Website Mistakes That Are Killing Your Conversions

We audit a lot of websites. Not for fun — usually because a client says 'I get visitors but nobody contacts me.' After doing this dozens of times, the same five issues come up again and again.

Mistake 1: No Clear Call to Action

Your homepage should answer one question immediately: what do you want the visitor to do? If they have to think about it, they'll leave. Put a clear button above the fold.

Mistake 2: Slow Load Times

If your site takes more than 3 seconds to load, half your visitors are gone. Compress your images, use a CDN, and cut the unnecessary animations. Speed is a feature.

Mistake 3: Too Much Text, Not Enough Structure

People don't read websites — they scan them. Use headings, bullet points, and short paragraphs. If a section has more than 3 lines of unbroken text, break it up.

Mistake 4: No Mobile Optimization

Over 60% of your traffic is probably from phones. If your site is hard to use on mobile, that's 60% of potential customers you're losing.

Mistake 5: No Social Proof

Testimonials, client logos, case study links — anything that shows other people trust you. Without it, you're just making claims. With it, you're providing evidence.

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